Privacy Policy

Website Privacy Policy

The National Tropical Botanical Garden (NTBG) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information across the NTBG.org domain.

1. Information Collection and Use

We collect personally identifiable information when you make a donation, purchase a product, or initiate a transaction. This includes:

Contact Data: Name, email address, and mailing address.
Financial Data: For your security, NTBG does not store credit card information on our servers. Transactions are processed via secure, third-party authorization services.

We use this information to process transactions, provide customer support, and send items of interest. Participation in optional surveys or offers is entirely voluntary.

2. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site traffic, and facilitate navigation. Our website uses the following types of cookies:

Necessary Cookies: Required for basic site functionality.
Session Cookies: Temporary files that expire when you close your browser.
Persistent Cookies: These remain on your device to remember your preferences (e.g., your consent choices).

You can manage your preferences or withdraw consent at any time via the cookie banner on our homepage. If you reject cookies, you may still use our site, though some features may be limited.

3. Log Files

Like most websites, we automatically gather certain non-identifying information—such as IP addresses, browser types, and date/time stamps—to analyze trends and administer the site.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Information is only shared when necessary to fulfill your requests (e.g., shipping a product) or as required by law.

5. Your Rights (GDPR & CCPA/CPRA)

Depending on your location, you may have specific rights regarding your personal data, including:

Access & Deletion: The right to request a copy of your data or ask that we delete it.
Opt-Out: The right to opt-out of the “sale or sharing” of personal information (California residents).
Correction: The right to update inaccurate information.

To exercise these rights, please contact us at administration@ntbg.org.

6. Security Procedures

NTBG employs industry-standard SSL (Secure Sockets Layer) encryption on all pages where personal data is required. We maintain physical, electronic, and managerial procedures to safeguard your information during transmission and storage.

7. External Links

Our website contains links to other sites. NTBG is not responsible for the privacy practices or content of external websites. we encourage you to read the privacy statements of any site you visit.